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Where we stop

What we will not do for money.

Written down, so you can hold us to it.

Run a free scanWhat we do file

Refusals

Seven things, in writing.

  1. 01

    File a copyright notice on a trademark problem

    A brand name or a similar store name is trademark. Using the DMCA for it is a misuse that can be held against you.

  2. 02

    File against commentary, criticism or review

    Quoting you to argue with you is very likely fair use. We will say so and decline.

  3. 03

    Take a case we expect to fail, to bill the attempt

    For hosts known not to answer, we quote a flat fee with the odds stated, or we decline.

  4. 04

    Go to the registrar first

    It can take a whole domain down. It is a last resort, after the host has failed.

  5. 05

    Invent statistics or testimonials

    No success rates, no made-up quotes, no case studies from cases that did not happen.

  6. 06

    Quietly keep money we should not have

    If content comes back after you paid, the refund is raised and you are told. You do not have to ask.

  7. 07

    File outside the United States, for now

    Canada and the EU run different systems. A US-style notice there does not work, and we will not bill for one.

Promises we will not make

Common in this business. Not here.

  1. We cannot promise a removal.

    Hosts, platforms and search engines decide, not us.

  2. We do not promise a date.

    Nobody in this business can, and the ones who do are guessing.

  3. The other side can file a counter-notice.

    If they do, the content can come back in 10 to 14 business days unless you take them to court.

  4. Taking a page out of Google Search does not delete it from the website it is on.

    Those are two separate notices.

If you ever catch us breaking one of these, tell us.

Quote the page. A rule nobody can enforce is decoration.

Out of scope

Cases that belong somewhere else.

  1. Trademark and brand-name disputes.

    The DMCA is a copyright tool, and using it for a trademark problem is a mistake we will not make on your behalf.

  2. Defamation, bad reviews and things said about you.

    That is a different job, and a different law.

  3. Content you do not own, including work you commissioned without taking the rights in writing.

  4. Commentary, criticism, parody and news reporting that quotes you.

    That is likely fair use, and filing against it puts you at risk, not them.

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